Policies & Procedures

Better care Group Ltd. has a set of Policies and Procedures that support the day-to-day operations of the Company.

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A Policy is a set of general guidelines that outline our plan for tackling an issue and Procedures explain a specific action plan for carrying out a policy.

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The Main policies consist of:

• Safeguarding Adult Policy and Procedure

• Complaints Policy and Procedure

• Quality Assurance Policy

• Access to Properties Policy

• Lone working Policy and Risk Assessments

• Recruitment Policy

These are some of our Policies and Procedures the list is not exhaustive.

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All our Policies and Procedures are available to clients and families on request.

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